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The R word; research comes up again here. Richard Nelson
Bolles urges you to endeavour to find out what a
prospective employer is likely to pay, through talking
to people in the industry, the employer's competitors
and so on. "A key factor can be the industry itself,"
adds Ray Hince. "The supply and demand of skills sets
can mean the market might be determining the level of
remuneration". Of course if you are in the lucky
position of juggling more than one job offer, your
position is especially strong.
Going first Andrew was lucky; his employer made the
first move when it came to talking turkey. T his brings
us to another important rule in salary negotiation:
don't be the one who first raises a figure. "You want
the employer to be the first one to mention a figure, if
you can manage that," says Richard Nelson Bolles. "Never
mind the reason why, what has been observed over the
years is that in this contest whoever mentions a salary
figure first, generally loses."
"Lead with your requirements," recommends Nick
Corcodilos. "What does your past salary matter if you
won't accept an offer below $X? (Understand that this
cuts both ways: you've got to be willing to figure out
what your abilities are worth.) If you decide to divulge
what you've earned in the past, do so by firmly stating
that your current salary is one thing; your required
salary range is another. This is how you level the
playing field: by getting them to divulge the range
they're willing to spend." A cunning
interviewer/employer knows that it's not to your
advantage to mention a figure first, and an interview
can be like verbal arm-wrestling. They will float
leading questions, like "What kind of salary are you
looking for?", or "What do you think this job is worth?"
SEEK's resident "expert" Philip Garside, in his book
The Secrets to Getting a Job, also recommends not
negotiating salary conditions until you have been
offered the job. "It is not always possible to avoid
this negotiation," he says, "but if you negotiate
without having been offered the job the pressure to go
low is enormous. If the interviewer asks, 'What salary
do you envisage if you were successful?', you could
reply, 'I'm happy to start on the industry standard,
perhaps with a review built in for when I have
demonstrated that I am worth more than that.'" Of
course, the interviewer is likely to immediately reply,
"and what do you believe is the industry standard?"
Philip Garside counsels putting forward a range of
salary levels, and not tying yourself to a specific
figure. And, as you've done your research on what the
position will be worth, you can confidently aim at the
high end of the scale. "If you believe a fair salary for
the position is $42,000 but you are prepared to accept
$39,000, the range to put forward would be
$39,000-$45,000," he says. "If offered the position, you
are much better placed to negotiate the deal you want.
It is your task to get the starting salary as close as
you can get to $45,000, and theirs to get you as close
as possible to $39,000." This is where the role of a
recruiter changes the situation. A recruiter is given a
lot of responsibility from their client, the employer,
and the recruiter can negotiate with the employee on the
employer's behalf. "Our role can be quite strong in that
area," Ray Hince confirms. "We represent our client, but
we also help the candidate put their best foot forward.
We know the salary range on offer, so an employee should
identify their minimum salary level but aim higher,
giving themselves space for negotiation." A recruiter
will also know the past earnings of a candidate, so both
parties have a pretty good idea on what to expect from
each other. A recruiter is in the role of Mr Push
Me/Pull Me: they want to deliver a value-for-money
quality employee to their client, but usually their fee
is a percentage of the employee's salary.
There is still room for negotiation when a recruiter
is in the picture, even when the latter has indicated
the employer's expectations; usually, there is still a
salary range to explore. "Provided the lines of
communication are kept open between the candidate and
the employer, then there are no surprises when it comes
to salary negotiation," says Ray Hince. "When an
employee is making a direct approach, then it's a
different environment. Through research they should
identify the likely range, determine their minimum
salary level — and negotiate from there." "I told them
what I thought I was worth, which was a different figure
to what I was earning in my previous job." There is a
financial penalty exacted from those who are too lazy or
in too much of a hurry to research salary information.
Salary history When it comes to establishing a salary
range or starting with a figure for negotiation, a
prospective employer might bring up that hoary old
chestnut: previous salary history. The theory is that
what you were most recently earning will have a strong
bearing what your new salary will be.
Nick Corcodilos doesn't buy that theory. "Employers
have no business asking for your salary history. It's
confidential. It has nothing to do with hiring you.
Imagine what they'd say if you asked to see the history
of salaries they've paid for this job over the past ten
years. Or, if you were to ask the manager what his
current salary is. In fact, your new salary is a
judgement of your present (and future) value. It's the
employer's task to work out what your job is worth, and
it is completely unrelated to your past earnings."
Andrew agrees, and takes a positive view of the
past-salary question. "I told them what I thought I was
worth, which was a different figure to what I was
earning in my previous job. But if you can't avoid it,
the past-salary figure enables you to put the first
stake in the sand and argue, 'If I'm earning that
currently, why would I move to a new job with you?"
When you divulge your salary history, you put
yourself in a corner that's very difficult to negotiate
your way out of, Nick Corcodilos says. "I agree
philosophically with that argument, but in practice your
recent salary is going to be an indicator of what you're
worth," counters Ray Hince. "These days there are
strongly established market ranges within professions;
food sales reps, for example, earn a certain salary with
standard conditions. Talking about past salary isn't a
big bogey, and by and large, your past salary history
will be clear to a prospective employer." Are you
wondering why you have to learn all this stuff about
salary negotiating? If you like the employer, and the
employer likes (and wants) you, aren't they going to try
and make you a happy and productive employee with a
wonderful salary? "The employer will rarely tell you the
most they are willing to pay," Richard Nelson Bolles
says. "The employer's goal is to save money, if
possible. Your goal is to bring home the best salary
that you can. Nothing's wrong with the goals of either
of you. But it does mean that salary negotiation is
proper, and expected."
It was expected in Andrew's case. "If I had rolled
over and laid down with the first figure they offered
me, then my employer wouldn't have had confidence in the
work I was doing for them. Obviously, if you're a hard
but fair negotiator for yourself then you'll also bring
those qualities to the job."
"Employers respect a person who can negotiate well,"
confirms Ray Hince. "But they also like people who will
pursue realistic goals in negotiation." |